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SERVICE YOU
CAN TRUST

A HISTORY
OF HELPING

FRIENDLY,
PROFESSIONAL
SERVICE

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  • Home
  • Inbound Service
  • Outbound Service
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Contact Us! 866-416-9209

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Some of our services:

  • Appointment Setting – schedule appointments for sales team with interested prospects, or schedule medical appointments.
  • Quality Monitoring – third-party quality monitoring that will help businesses manage quality.
  • Inbound/Outbound Call Center Technology
  • Lead Generations – generations of consumer interest or inquiry into products of a business.
  • Order Taking Services or Order Processing – allows for orders to be placed to companies by calling Call Connection USA.
  • Virtual Receptionist Service
  • Data Entry Service - surveys, fillable forms, application.
  • Online Chat Support - allows you to use instant messaging to contact our Customer Services team via our website.
  • Social Media Support – monitors questions and reviews posted on Facebook and Twitter in real time so businesses can respond immediately.
  • Transportation Arrangements – medical, shopping, and other transportation scheduling.
  • Hospitality Arrangements – hotel, airport transportation shuttles.
  • 800 Answering Service – 800 number answered by live professional using client’s business name.
  • IVR Services – a technology that automates interactions with telephone callers.
  • Sales

Call Connection USA
9111 Cross Park Drive, Suite D100
Knoxville, TN 37923

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